Sony executives, led by Kaz Herai, the company’s Executive Deputy President held a press conference this morning in Tokyo to finally talk publicly about the intrusion that has crippled the PlayStation Network since last month. The executives apologized deeply to the crowd, and thanked them for their continued support.
There is some good news on the horizon for PlayStation owners though. Sony announced via that some services will be back up and running this week such as:
- Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
-This includes titles requiring online verification and downloaded games
- Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
- Access to account management and password reset
- Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
- Friends List
- Chat Functionality
They go on to announce that they are working on building a much more secure network such as:
- Added automated software monitoring and configuration management to help defend against new attacks
- Enhanced levels of data protection and encryption
- Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns
- Implementation of additional firewalls
They are even instituting a new customer appreciation program geared towards customer loyalty as well as a way to say thank you for sticking around.
But with this good news also comes the bad. According to PC World, users are already experiencing the fallout from the cyber-hackers from erroneous charges on credit cards from a plane ticket to Germany as well as groceries being purchased in Japan.
Overall this was a nightmare for PSN users and the company and all at the hands of cyber-hackers. The company did the best they could by shutting the service down as quick as possible, but 10 days later, there is still no PSN for the users, though with the latest news the system is almost up and running. And that is probably the best news of all.
Additional reporting by Joe Sinicki