Thirteen years ago, after I had been kicked out of the house for being a drunk and a liar, I started going to this new age masseuse named Melissa for readings and physical therapy. I had just been the Chief Financial Officer of a billion dollar enterprise, had two baby children, and a heap of [...]
Tips for getting better customer service during the holidays
Oct. 11, 2009 Leave a Comment

(ARA) — You’ve made your holiday list and checked it twice, but what happens when the salesperson helping you is naughty, not nice? Crowded stores, long lines, low inventory and cranky shoppers rushing to find that perfect holiday gift can often lead to a “perfect storm” of bad service. That’s why many retailers are ensuring [...]







