Nintendo has announced that the connectivity problems with the left Joycon on the Switch have been resolved.
In a statement to Kotaku, the company claimed that the issue was due to a “manufacturing variation” and that they have rectified the problem at a factory level. Going forward, no new Switch consoles should experience this malfunction and any owners that still run into the problem can send their Joycons back for repair, free of charge.
Nintendo says that there was never a design flaw with the console, according to the statement sent to Kotaku:
“There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.
We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.
There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.”
Any hardware comes with a small percentage of malfunctioning consoles. However, the issue with the left Joycon was too big to be ignored, as several media outlets reported on it. Thankfully, Nintendo has taken the correct steps in rectifying the issue and preventing any future problems.